IF THE LIFTING COLUMNS JERK OR HOP WHEN RAISED OR LOWERED.
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1. SYNCHRONIZE THE DESK
- View instructions on how to synchronize the desk.
2. CHECK GLIDES
- Check that the glides are properly adjusted, and the desk is level.
STEPS 3-6 ❗️ SERVICE TECH RECOMMENDED ❗️
3. TEST INDIVIDUAL LIFTING COLUMNS.
- View instructions on how to test individual Lifting Columns here.
4. LOOSEN SCREWS
- Loosen (but do not remove) all the screws attaching the Lifting Columns to the worksurface.
5. ADJUST DESK AND RE-TIGHTEN SCREWS
- Adjust the desk all the way up and all the way down, then re-tighten worksurface attachment screws.
6. IF THE LIFTING COLUMNS ARE STILL BINDING
- Take everything off the desk, flip it upside down and remove the worksurface screws completely.
- Adjust the desk all the way up and all the way down.
- The position of the Lifting Columns may shift slightly
- Re-install worksurface screws in the adjusted position.
TROUBLESHOOTING GUIDE
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