If the desk does not adjust up or down (Error Code E41, E42, E43, OVERLOAD)
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1. CHECK THAT THE DESK IS NOT SEVERELY OVERLOADED
The lifting capacity varies by desk size and the calculated lifting capacity amount is labeled under the desk.
2. REMOVE OR REDISTRIBUTE WEIGHT
Remove or redistribute weight from the desk. The weight needs to be evenly distributed and not concentrated over one leg.
3. SYNCHRONIZE
TROUBLESHOOTING GUIDE
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