To download the troubleshooting guide, click here.
To download the Quick Reference Troubleshooting Guide (Installer), click here.
To download the Quick Reference Troubleshooting Guide (User), click here.
If the desk stops at same spot and won't go up or down further:
The upper or lower container stop is likely turned on. (4-preset only)
1. Press and hold the S button until S-1 is displayed.
2. Use the up and down arrows to navigate to S-3 (lower lock) or S-4 (upper lock).
3. Press the S button once S-3 is displayed (lower lock) and the desk will flash either “L-L” (lock lower) or “U-L” (unlock lower).
4. Press the S button once S-4 is displayed (upper lock) and the desk will flash either “L-U” (lock upper) or “U-U” (unlock upper).