After Checking for Power, if the digital controller does not display the height.
To download the Troubleshooting guide, click here.
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If the ActiveTouch Controller is Unresponsive
1. VERIFY THAT THE CONTROL BOX SOFTWARE IS CURRENT.
- Check the Control Box for current software.
- Tip: Software 3002000 v1.37 is not compatible with the Active Touch Controller.
2. REPLACE WITH NEW CONTROL BOX
- Replace with a compatible Control Box with software that is labeled SW 3002000 v1.57.
3. SYNCHRONIZE
TROUBLESHOOTING GUIDE