Power Saving Control Box:
• The Control Box automatically powers down into 'Standby' mode after approximately 10 seconds of inactivity.
• During Standby mode, the Control Box only consumes 0.1 watt of power.
Setting The Active Touch Display Height:
• Upon first time install of the Active Touch controller or after a Power Cycle, the text will blink "SELECT", "HEIGHT".
• Lift up or press down on the controller to scroll through the starting height options.
• Once the correct height has been chosen, pause for 2 seconds.
• The light guide will fill. When all three bars are full, the starting height is saved.
Power Cycle The Control Box
• In the unlikely event that an error occurs, and the desk is unresponsive, disconnect power to the Desk for at least 10 seconds to reset the Control Box.
• Reconnect power to the desk.
Resetting The Active Touch Display Height:
• Press 1, 2, 1, 2. The text will begin blinking "SELECT", "HEIGHT".
• Lift up or press down on the controller to scroll through the starting height options.
• Once the correct height has been chosen, pause for 2 seconds.
• The light guide will fill. When all three bars are full, the starting height is saved.
Test The Lifting Column:
• Lifting Column can be operated independently, even if it is sitting on a table, not assembled into a Desk.
• Obtain a Control Box that is known to work. Be sure the Control Box is unplugged, or plugged in but in Standby mode.
• Connect the Low-Voltage Cable of the Lifting Column to the known-good Control Box.
Connect only to Port/Channel 1 (farthest from the Power Cable).
• Obtain a Controller that is known to work, and connect it to the Control Box. TIP: Verify that the Control Box software is current when using the Active Touch controller.
• If the Control Box is unplugged from the wall outlet, plug the Power Cable back in.
• With the system hot, operate the Lifting Column.
A. Can the Lifting Column be operated through its full range of motion?
B. Does the Lifting Column appear to function normally?
Any faulty Lifting Column must be replaced. There are no field-serviceable parts inside the Lifting Column.
Obtaining Replacement Parts:
Contact your local Steelcase dealer to help identify and order Service Parts. If you need help, call 888.STEELCASE.